Show HN: HackerChurn – which SaaS tools HN wants to cancel
31 points by drewlem 2 hours ago | 16 comments

drbscl 49 minutes ago
Does this consider positive (or even ambivalent) comments too? Put another way, a product with wider use will have more complaints than something niche but worse.
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Tenemo 35 minutes ago
+1 to this. Let's say, in an alternate universe, beloved Evernote had 1000x as many users as this dying crappy app still has in ours. It could easily top this rating because for hot/popular tools there will inevitably be unsatisfied users, too, even if the general sentiment is 99% positive.
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drewlem 41 minutes ago
[flagged]
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tiffanyh 9 minutes ago
It'd be good to note which are actually networks (vs products).

LinkedIn, RealPage, etc (on the list) are more so networks than a product.

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speedgoose 22 minutes ago
Popular services get more complaints.
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laxmena 2 hours ago
Citing the real source HN comments will be helpful.
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drewlem 59 minutes ago
Good call. Each row now links to every comment we counted as a complaint, so you can check them one by one.
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ciefa 46 minutes ago
+++
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tmpz22 35 minutes ago
The only surprising absence for me was Datadog - the category I expected (high touch sales team, egregious margins, IPO or private equity pressures) is else wise pretty well represented.
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joshstrange 57 minutes ago
New review submission is broken, give generic error. I never miss an opportunity to complain about the dumpster fire that is ClickUp but I was unable to submit my 1-star review.
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drewlem 43 minutes ago
Just pushed an update. Should work now. Lots of traffic on the page now, thanks for the heads up.
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sleepybrett 38 minutes ago
if github isn't at the top of this list whatever tooling you use to find sentiment is broken, fundamentally.
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drewlem 17 minutes ago
The rough math is based on % of negative vs. positive sentiment. There's likely a ton of noise around github that diluted the math. I can look into though, thanks for the feedback.
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AznHisoka 24 minutes ago
While HN has been negative on Github, October was its best month in terms of # of new orgs using it: https://bloomberry.com/data/github/
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pop123-ux 31 minutes ago
where have you gotten the idea to build this in the first place, lol
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drewlem 27 minutes ago
Lol. 6 months of hearing 100s people complain about their SaaS stack, trying and replacing and rebuilding part of their stack themselves, moving to AI native alternatives, so wanted to see if what I'm hearing lines up with the data.
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miroljub 26 minutes ago
> lol

wtf?

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wzee-dev 2 minutes ago
[dead]
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