It Takes 16 Clicks for a Student to Open a PowerPoint on an iPad
134 points by BobaFloutist 3 hours ago | 62 comments

throwaway63467 30 minutes ago
Everything feels so cumbersome. I click on a link in some app which takes me to their login which takes me to MSFT login which takes me to the 2FA provider which asks me for a passkey which takes me back to MSFT which asks me whether to remember which takes me back to my app which forgot the redirect on the way which takes me back to the home view from which I navigate back to where I wanted to go where I can finally see what I wanted to see. Surely there must be a better way.
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stavros 24 minutes ago
I really hate this bullshit "security". Why on earth do I have to log in every single day? If anything, it gives an attacker more chances to either steal my password, or makes me more likely to be phished because logging in is so automatic now.

It has negative security. Log me in for a fucking month, stop wasting a minute of my time every day!

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giovannibajo1 18 minutes ago
Because the alternative is that a very long or unlimited session cookie can be stolen and used for months to impersonate you. That’s the tradeoff
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stavros 14 minutes ago
I'll take that risk, especially since I've basically never heard of a successful attack hinging on a stolen session cookie being used for months. Either you do what you'll do within a few minutes, or you never do.
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ToucanLoucan 14 minutes ago
I don't remember the last time I had a workday that didn't involve logging into something that I definitely logged into not very long ago, that I use every single day, and it's so, so, so fucking tedious.

And it doesn't escape my notice that all the fucking things I have to log into over and over and over are using Microsoft auth. Which granted, I think every office worker would notice that just from the ubiquity of their software, but still. And, on top of it, Microsoft's login flows are remarkably, consistently clunky. The forms jump all over the place and it has to refresh the page like 5 times as it's processing your credentials, and lord help you if Outlook needed you to sign in and silently opened that stupid auth window, because if you go through the entire thing, odds are great that you'll get a "security token expired, please do it again" message at the end. Like I dunno personally I wouldn't get a security token until the user has actually interacted in some way with the stupid form but what do I know I've only been making software for like 13 fucking years.

Oh yeah, bonus points: I use the passkey thing for my MS Auth app on my phone, and every single goddamned time I sign in, it asks me if I want to.... wait for it... create a passkey.

Edit: Oh oh and, for the above? If you're working through your morning coffee and accidentally click OK instead of cancel, it'll sit there spinning forever, not sign in correctly, and then you get to do ALL THIS BULLSHIT AGAIN.

Just, truly the biggest circus with the most clowns over there.

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Miner49er 50 minutes ago
As a new parent I was surprised that schools have even gotten into a state where iPads or Chromebooks are used regularly in the classroom. I don't understand how kids can learn on them.

iPads especially, they aren't a tool for productive work. Not many people use iPads professionally - they are designed for consuming. If I was in school today I think the distractions they provide would make me a far worse student.

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palata 12 minutes ago
I have seen tons of university students taking note on their iPad with a pencil. Felt like a legit usage: read the course material on the iPad instead of printing everything, annotate PDFs, take notes.

Back in my days we were printing the slides and annotating (sometimes) them. That was a big waste of paper.

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rogerrogerr 8 minutes ago
Yeah, I used an iPad and an Apple Pencil all through college. Lifesaver, I did all my homework on it and skipped paper completely.

Being able to turn in something handwritten, with whatever diagrams and stuff I want to draw, but also with the ability to quickly erase, move, shrink, etc. handwritten text on the fly removes a ton of friction from the learning process for me.

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Jtarii 3 minutes ago
Fascinating to call printing a few hundred pages a "waste of paper" but buying a $1000 device to act as paper is somehow not a waste.
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HomeDeLaPot 18 minutes ago
I was issued an iPad in high school in like 2014. Even then, they were distracting. We all played games on them. They did have some benefits, though. They ensured that every kid consistently had a small, portable, fairly rugged device to take home so that they could take online quizzes, write essays, do digital homework assignments, do research or reading assignments, scan paper documents, do video assignments, check schedules and announcements, etc., all without requiring parents to spend hundreds of dollars on devices for their kids.
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fusslo 7 minutes ago
I'm not a parent and none of my friends are. what's the benefit they're supposed to be providing?

Is it just grading and parental access?

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theta_d 18 minutes ago
Our school district uses Lenovo laptops and Microsoft for everything. My daughter couldn't do her homework yesterday b/c of the Microsoft outage. They use teams for absolutely everything.
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ghostpepper 25 minutes ago
All it takes is two decades of relentless lobbying by some of the richest companies in history
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phreack 2 hours ago
I've never heard of "Clever" but it looks like that's the real problem? And some need for a Google integration. So they're making kids use two separate online services just to see a presentation! There is surely a better way, whoever is mandating these platforms has to be being bribed.
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asdfasdg12145 48 minutes ago
Clever is garbage. They claim it's free for the school, but end up charging vendors for connecting. So vendors increase their prices, but Clever doesn't allow vendors to say that's why they increased their price or charged an extra fee.
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Aurornis 29 minutes ago
The complaint is entirely about the school's software stack including "Clever" and Canvas:

> login to clever

> click google profile

> type in his long terrible email he is required to remember 32lastnamefirstinital at schoolname.k12.state.us

> type in his equally annoying password

> click canvas

> click log in via google again (because????)

> Click google profile that he already logged into

> click class name

> click modules

> scroll about 40 links until he spots the powerpoint in the sea of other links with similar names

> click download powerpoint

> click open external link to keynote (because the ipad can't run powerpoint)

> turn the ipad vertically to reveal the blue "open" button

> turn off screen lock

> Click open which was not previously visible on the horizontal ipad

> hit play button

> hit present on this device. Take notes.

Educational software is a dumpster fire. The people making the purchasing decisions never have to use the software. It's just sales people tracking down the person with purchasing authority and schmoozing them until the PO comes through.

There are some schools and districts where the IT people take their jobs seriously and actually care about making things work well. Administrators need to close the loop and hold IT accountable for bad experiences and purchase decisions, and they need to drop contracts with services that aren't performing.

This anecdote is what happens when IT doesn't care and administrators never hold anyone accountable.

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kirth_gersen 2 hours ago
Glad I skipped out on this by being older. All the kids I know hate Clever and IXL. They are basically curse words to them.
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BobaFloutist 2 hours ago
That's the crazy thing, it looks like Clever is a SSO solution that's making it take much longer to sign in.
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TSUTiger 50 minutes ago
Clever is the portal. It sits behind the Google SSO after you've authenticated. It holds classrooms and links to other things.
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jazzyjackson 60 minutes ago
The idea one needs to log in to anything is pretty absurd in this particular environment

Back in my day we double clicked a ppt on a flash drive, and we liked it!

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vrmiguel 2 hours ago
Well, that tracks.

I don't try to do any sort of "productive" work on iPhone/iPad because I simply don't know how to. Very simple file operations are often so unnecessarily complicated.

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robrain 46 minutes ago
Does not track, isn’t true. Click a file in Files or an attachment in email and the relevant app opens. No complication.

The example in this story is to do with other cruft that schools have installed.

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galad87 2 hours ago
It doesn't seem the iPad fault this time. On a normal iPad a tap on a ppt file will open PowerPoint, and that's it.
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carlmr 2 hours ago
Exactly why I don't have an iPad. I would like one, but iOS isn't a serious operating system.

Instead of a Macbook with touch, I want an iPad with MacOS, for the situation where I want to watch movies on the go, but also get serious work done every once in a while.

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kevin_nisbet 2 hours ago
The one use case I have for an iPad is the pencil for screen sharing / white boarding on zoom, although my chicken scratch writing may not come across well. I don't think it would work for me on a laptop screen either, I need it sitting flat to draw diagrams or overlays.
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awad 52 minutes ago
Getting a keyboard and touchpad case setup totally changed my view on them for productivity. As a primary driver I'd still opt for a laptop but they work great when traveling.
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shantara 49 minutes ago
The price and weight of an iPad with all the accessories is approaching a laptop anyway, while still remaining an inferior alternative. And there’s no guarantee you won’t have to replace a keyboard case after you upgrade an iPad due to intentional physical incompatibility between the models
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Shalomboy 2 hours ago
I remember bashing out papers on my iPod Touch while I rode the bus to school, then emailing them to my student address and printing them out in the library. For a master procrastinator, it felt like the future.
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terinjokes 50 minutes ago
I remember doing similar on a Palm TX (with @dmitrygr's patched Graffiti 1.999) and some version of Documents to Go. That was a painful experience in hindsight!
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rootusrootus 2 hours ago
Seems like as much of an indictment on the services stack the school chose as it is a problem inherent to the iPad.
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Shalomboy 2 hours ago
That's a horrifying read. Our school uses Chromebooks for K-8, but I'm sure there are plenty of iPads floating around pretending to be a proper replacement for a laptop. For the IEP student in question, my goodness this must feel like pulling teeth just to keep up with the class. I don't remember it being this bad on my iPod Touch in high school, but back then was the dawn of iWork for iOS.
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Ungh 2 hours ago
My youngest has to suffer Google Classroom on mandatory iPads at school. It is, to be polite, a complete pile of donkey shit. The amount of times work can’t be done because something is broken or corrupted or doesn’t display properly or there are auth or consistency problems is unreal. That is if you can find the work in the first place. On top of that hardware problems galore like the mandatory keyboard cases dropping connection every 30 minutes or so. Or the school’s AP and Internet crapping out or being overloaded.

I approached the school about it two years ago and they were dismissive and ignorant.

I have to pay £14 a month for that too.

They also have Chromebooks but they were post Covid emergency purchases and they are all end of life and need replacing. Hence the iPads because we have to pay for the renewal then not the school. And the chromebooks were just as terrible.

I have heard of entire subject lessons being wasted on IT issues. And children getting detention because something was broken.

It’s a kafkaesque nightmare. They should go back to paper for most work.

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crazygringo 2 hours ago
I doubt Google Classroom itself is the problem at all, that's pretty rock-solid in my experience.

But with third-party auth, the third-party add-ons and integrations, that's where it turns into complete crap. Those are the things that often tend to be terribly engineered.

Classroom pretty much works like a dream if you stick to materials in Docs/Sheets/Slides and do the grading within Classroom as well. And if each student has their own device so they don't need to log in again every day, even better.

But schools purchase all of these integrations and then expect the teachers to use them and then the quality of the user experience goes down the toilet. But the fault is pretty much entirely with the integrations, in my experience. Because some are quite reliable, it can definitely be done. But a lot of these companies just don't care.

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masfuerte 2 hours ago
Is this a state school? Government rules [1] say:

> School governing bodies and local authorities cannot charge for:

> [...]

> education provided during school hours (including the supply of any materials, books, instruments or other equipment)

[1]: https://assets.publishing.service.gov.uk/media/5af99c8ae5274...

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ianbicking 2 hours ago
Makes me wonder if you could point an agent at a school Google Classroom and get it to clean up all this stuff. It's roughly a storage platform, and those do accumulate cruft. An agent can go deep, actually understand the pieces, fix permissions, delete corrupted stuff that is also probably defunct, etc.
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Ungh 2 hours ago
It’d be like giving a monkey a machine gun.

Most of what people do with it is muscle memory. Everyone would be instantly broken. They are if anyone changes or moves anything already.

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whoanoway 35 minutes ago
[dead]
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cmiles74 2 hours ago
My kid has some mild attention issues, keeping track of assignments is only made more difficult by Google classrooms. Some assignments are in Google Classrooms, some are there but only placeholders as there was a handout, some aren't in there at all.
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testplzignore 2 hours ago
> I have heard of entire subject lessons being wasted on IT issues. And children getting detention because something was broken.

It's good that schools are teaching kids how the real world works :)

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Ungh 2 hours ago
I’ve joked about that a couple of times as well :)

At least it’s not the raspberry Pi and programming fad which taught children to sift through boxes of damaged e-waste to assemble a working computer for the first 90% of the lesson.

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mentalgear 2 hours ago
The walled corporate garden - time to switch away from big tech.

https://occupysaas.com/ and OSS are the future.

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breakwaterlabs 2 hours ago
Why are kindergartners being given chromebooks? Why are they logging in with QR codes? Why is anyone using a password, without a vault, in a multi-login flow?

That's the real horror of that thread. Our kids are going to grow up illiterate and pwned.

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j45 2 hours ago
The School based chromebook horror show is something else.

Google Docs/Slides/Sheets masquerading as EdTech

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vondur 2 hours ago
To me it appears that they could have just logged directly to Canvas to get the file. And then it appears that files have been named poorly and perhaps either get the PowerPoint or put the files in Keynote.
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snowwrestler 28 minutes ago
This is basically rage bait, posted by a (supposed) teacher to Reddit, and now reposted here to HN. I flagged it.

The alleged chain of clicks and typing is not really plausible unless the kid just got handed a brand new machine on the first day of school. These are services that kids use everyday that employ cookies to persist session, just like any other web service.

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mihaaly 23 minutes ago
I do not know what this thing is about and the reason for posting, possibly it is fake and attention hungry whatever, but why then sounds the suffer so familiar to me not even close to learning/teaching on iPad? Must be coincidence or hallucinations then.
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e40 2 hours ago
5 clicks/touches on YT mobile to close a video. iOS version, but I assume others are the same. I use the mobile app a whole lot less because of it.

16 is insane, though.

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dgan 2 hours ago
I am using YouTube website, on Firefox, GrapheneOS. If I click on youtube logo, it will close the video. what am I missing from not using the app? It also continues playing when phone closed/black screen
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noosphr 25 minutes ago
Seeing reddit pushed hard on the front page after its become a login online site I wonder if this is yet another push to try and make the site relevant again after a decade of mismanagement, stackoverflow 2.0 if you'd like.
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floren 2 hours ago
The teacher used to show up with a stack of printouts they made before class and hand them around. Thank god we've finally eliminated that inefficiency.
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piker 35 minutes ago
The amount of failed digitization in primary/secondary education is astounding. It's a tax on parenthood in favor of the school system. Deficits are paid for out of the children's education. Each new system that comes along is just https://xkcd.com/927/.

Handouts just need to be printed and books reused. None of the other stuff is useful or helpful. And don't get me started on the "gamification" of every learning task.

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tantalor 2 hours ago
Why is any login required at all? Is this sensitive information that needs authentication?
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kirth_gersen 2 hours ago
it's to a school account. so yeah, it need authentication.
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warkdarrior 2 hours ago
Students use the same platform to submit homework.
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slg 2 hours ago
This feels both like a result of and an emblematic example of bureaucracy. I do believe that done right, technology like this can improve the educational experience. However, there's so many different moving parts and rules that come along with the technology that in practice the teacher would have been better off xeroxing the presentation to give students individual physical copies like we did 25+ years ago.
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QuarterReptile 2 hours ago
When I taught undergrads, most people taught from personal ipads. I ditched mine and switched to Android because they were so bad about this: tap,tap,tap,tap, seemingly endless tapping for simple file operations. And if you're teaching in smallish seminars, you're constantly referencing, sending, receiving, grading a million documents. An inefficient pdf opening sequence is going to be repeated 60 times for each assignment.
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mmmlinux 2 hours ago
steps 1-11 could apply to anything. Can we compare number of actual vendor specific steps if that's how its going to be framed? How many clicks does it take on a real computer?
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stellalo 36 minutes ago
I find it harder and harder to make good use of tablets. Is it just me?

It’s like, they are right in the middle of the tech gadget spectrum, and they want to be a bit of everything but are not really good at anything.

PCs, laptops, smartphones, even smartwatches all have the right form factor for what their use is. Tablets? Meh.

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consensus1 48 minutes ago
When I was in school we had computers without any of this "school" software. They worked fine. That entire industry is a dead weight loss.
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wky 56 minutes ago
Another “fun” procedure:

1. Open canvas on laptop

2. Open canvas quiz

3. Write answers on paper

4. Scan paper with office lens

5. Export document from office lens

6. Upload document to google drive

7. Open google drive on laptop

8. Download document from google drive

9. Upload document to canvas

10. Realize you forgot to write your student id on page 2, write and go back to step 4

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lavendermon 2 hours ago
This example shows that capitalism is great for innovation but it can suck for creating a streamlined UX.
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stronglikedan 28 seconds ago
[delayed]
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buellerbueller 2 hours ago
Big Tech eventually enshittifies everything; it has to for the financial scaling economics to work out.
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